Privacy policy
The following statement provides you with an overview of which personal data ELTEN GmbH (hereinafter ELTEN, also “we”) collects during your visit to our website, for what purpose and how it is used.

Legal basis of the processing
Insofar as we obtain your consent for the processing of personal data, Art. 6 para. 1 lit. a) EU Data Protection Regulation (DSGVO) serves as the legal basis.
When processing personal data which is necessary for the performance of a contract to which you are a party, Art. 6 para. 1 lit. b) DSGVO serves as the legal basis. This also applies to processing operations which are necessary to carry out pre-contractual measures.
Insofar as the processing of personal data is necessary to fulfil a legal obligation to which the ELTEN is subject, Art. 6 para. 1 lit. c) DSGVO serves as the legal basis.
If the processing of personal data is necessary to safeguard the ELTEN’s legitimate interests, Art. 6 para. 1 lit. f) DPA serves as the legal basis.

Data erasure / storage period
Your personal data will be deleted as soon as the purpose for which it was stored no longer applies. Furthermore, data may be stored if this has been provided for by the European or national legislator in Union regulations, laws or other regulations to which the ELTEN is subject. The data will also be deleted when a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or performance of a contract.

Creation of log files
Whenever you access the internet pages of the ELTEN, temporary information is automatically stored, which is transmitted by your browser. In the log file created, browser type/version, operating system used, name and URL of the accessed file, reference URL (the previously visited page), host name of the accessing computer (IP address) as well as date and time of the server request are recorded. This data is not merged with other data sources. The storage and processing of this data serves exclusively for system security and the optimization of the Internet offer. The legal basis for this is Art. 6 para. 1 lit. f) DSGVO.

ELTEN offers you the possibility to inform yourself or to contact us via the website on various questions concerning the ELTEN . You have the possibility to contact the ELTEN via the contact form, by phone or by arranging a callback. In the course of contacting the ELTEN , data such as your name, e-mail address and telephone number will be collected. Your information will be stored in our Customer-Relationship-Management System (“CRM System”) or in a comparable inquiry organization. This data is processed within the scope of pre-contractual measures required to provide the service offered, Art. 6 para. 1 lit. b) DSGVO. Subsequently, the data will be deleted unless the data is still required for the fulfilment of a contract or pre-contractual measures. If the request relates to the activities of subsidiaries, associated or managing companies of ELTEN and if this is necessary for the efficient processing of the request, your data may be passed on to the company concerned.
Alternatively, it is possible to contact us via the provided e-mail address. In this case the personal data of the user transmitted with the e-mail will be stored.

We also use so-called cookies for data collection and storage. Cookies are data packages that your browser stores in your terminal device at our instigation. There they do not cause any damage. They contain no executable code and therefore no viruses and do not allow us to spy on you. There are two types of cookies: temporary, so-called session cookies, and persistent cookies.
Session cookies are automatically deleted when you close the browser. They store a so-called session ID, with which various requests from your browser can be assigned to the common session. This allows your computer to be recognized when you return to our website. The use of session cookies is necessary for us to be able to provide you with the website. The legal basis for the processing of your personal data using session cookies is Art. 6 para. 1 lit. f) DSGVO. You can object to the use of session cookies, but please note that without cookies some functions of our website cannot be offered.
Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time. With the help of the cookies we are able to trace your usage behaviour and thus improve our service for you. They should also enable you to surf our website in an optimised way. Persistent cookies are used with your consent. The legal basis for data processing is Art. 6 Para. 1 lit. a) DSGVO. You can revoke this consent at any time. Revocation of consent does not affect the legality of the processing that has taken place on the basis of the consent until revocation. You can set your Internet browser so that our cookies cannot be stored on your terminal device or so that cookies already stored are deleted. If you do not accept cookies, this can lead to restrictions in the function of the Internet pages.
With your consent, we also integrate cookies from third parties. In this case, the corresponding data packages from third parties are stored in your browser or transmitted to them. You can also generally prevent the use of third-party cookies by adjusting your browser settings accordingly. The legal basis for processing your personal data using third-party cookies is Art. 6 para. 1 lit. a) DSGVO. In this case you can also revoke your consent at any time. Revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until revocation.
The following third-party cookies are used:
Google Fonts
Google Maps
Matomo (Piwik)

Use of DoubleClick by Google
Our website uses the online marketing tool DoubleClick by Google. DoubleClick uses cookies to deliver ads that are relevant to users, to improve campaign performance reports, or to prevent a user from seeing the same ads more than once. Google uses a cookie ID to help identify which ads are shown in which browser and to prevent them from being shown more than once. DoubleClick may also use cookie IDs to track conversions related to ad requests. For example, if a user sees a DoubleClick ad and then later visits the advertiser’s website using the same browser and makes a purchase.
Because of the marketing tools used, your browser automatically establishes a direct connection with Google’s server. We have no influence on the scope and further use of the data collected by Google through the use of these tools and therefore inform you according to our state of knowledge: Through the integration of DoubleClick, Google receives the information that you have called up the corresponding part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is possible that the provider will find out your IP address and save it.
For more information about DoubleClick by Google, please visit and, and for general information about Google’s privacy policy: Alternatively, you can visit the Network Advertising Initiative (NAI) website at Google has submitted to the EU-US Privacy Shield:

Integration of other Google services
Within our online offer, we use content or service offers from third parties on the basis of your consent in accordance with Art. 6 Para. 1 letter a) DSGVO in order to integrate their content and services, such as videos or fonts (hereinafter referred to uniformly as “content”). This always presupposes that the third-party providers of such content are aware of the IP address of the users, as without the IP address they would not be able to send the content to their browsers. The IP address is therefore required to display this content. We make every effort to use only such content whose respective providers use the IP address only to deliver the content. Third party providers may also use so-called pixel tags (invisible graphics, also known as “web beacons”) for statistical or marketing purposes. Pixel tags” can be used to evaluate information such as visitor traffic on the pages of this website.
The following presentation offers an overview of other Google services and their contents, together with links to their data protection declarations, which contain further information on processing:
External fonts from Google LLC, (“Google Fonts”). The integration of Google Fonts is done by a server call at Google (usually in the USA). Privacy Policy:, Opt-Out:
Maps of the “Google Maps” service provided by the third party provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy:, Opt-Out:
Videos from the “YouTube” platform of the third-party provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy:, Opt-Out:
You can revoke your consent at any time. Revocation of your consent does not affect the lawfulness of the processing carried out on the basis of your consent until revocation.

Use of Matomo (Piwik)
Our website uses Matomo (Piwik), an open source web analysis tool (, to collect and store data for marketing and optimization purposes. The data is stored in a database of the ELTEN GmbH on a server hosted in Germany. Cookies are used for this purpose.
The software also stores the anonymous IP address of the visitor exclusively on our internal servers. The last two octets of the IP address are deleted, for example:
You also have the option here of not having your visit recorded. Please make the setting in our cookie consent applet.

The ELTEN cannot guarantee the security of data transmission over the Internet. Messages via e-mail are not encrypted. Therefore, the possibility of third parties gaining knowledge of them cannot be excluded. It is therefore recommended to send confidential information exclusively by mail.

Responsible person
The responsible person is the controller within the meaning of the basic data protection regulation:
Ostwall 7 – 13
D – 47589 Uedem

Rights of the data subject
If your personal data is processed, you are a data subject within the meaning of the DSGVO and you are entitled to the rights against us described below. Please address your request in principle to the above-mentioned person responsible.
Information: You have the right to receive free information and confirmation from us at any time about the personal data stored about you and a copy of this data.
Correction: You have the right to request correction and/or completion if the processed personal data concerning you is incorrect or incomplete.
Restriction of processing: You have the right to request the restriction of processing if one of the following conditions is met:
You contest the accuracy of the personal data, for a period of time that allows us to verify the accuracy of the personal data.
The processing is unlawful, you object to the deletion of the personal data and instead demand the restriction of the use of the personal data.
We no longer need the personal data for the purposes of the processing, but you need them for the assertion, exercise or defence of legal claims.
You have lodged an objection to the processing in accordance with Art. 21 para. 1 DSGVO and it is not yet clear whether our legitimate reasons outweigh yours.
Deletion: You have the right to have the personal data relating to you deleted immediately if one of the following reasons applies and if processing is not necessary:
The personal data has been collected or otherwise processed for purposes for which it is no longer necessary.
they withdraw the consent on which the processing was based and there is no other legal basis for the processing.
You object to the processing in accordance with Art. 21 Para. 1 DPA and there are no legitimate reasons for the processing, or you object to the processing in accordance with Art. 21 Para. 2 DPA.
The personal data were processed unlawfully.
The deletion of the personal data is necessary to comply with a legal obligation under Union law or the law of the Member States to which we are subject.
The personal data was collected in relation to information society services offered in accordance with Article 8 Paragraph 1 DSGVO.
Data transferability: You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format. You also have the right to transfer this data to another responsible person without hindrance from us. In exercising this right, you also have the right to obtain that the personal data concerning you be transmitted directly by us to another responsible party, insofar as this is technically feasible. The freedoms and rights of other persons may not be impaired by this.
Objection: You have the right to object at any time to the processing of personal data concerning you, which is carried out “only” on the basis of legitimate interests of us or third parties (Art. 6 Para. 1 lit. f DSGVO). In the event of an objection, we will no longer process the personal data unless we can prove compelling reasons for processing that are worthy of protection and outweigh your interests, rights and freedoms, or unless the processing serves to assert, exercise or defend legal claims.
Revocation of consent: You have the right to revoke your declaration of consent under data protection law at any time. Revocation of consent does not affect the lawfulness of the processing that has taken place on the basis of the consent until revocation.

To exercise your rights, please contact the above-mentioned person in charge as your rights must also be implemented there. However, you can also contact the data protection officer, especially if your request requires a higher level of confidentiality:
The data protection officer of the ELTEN
c/o migosens GmbH
Wiesenstr. 35
D – 45473 Mülheim an der Ruhr
Phone: +49 (0) 208-99395110
Fax: +49 (0) 208-99395119

Right of appeal to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State in which you are domiciled, your place of work or the place where the alleged infringement occurred, if you consider that the processing of personal data relating to you is in breach of the DSGVO.